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Frequently Asked Questions

Questions on Our Services

What are the benefits of bespoke logistics equipment?

Custom solutions help:

  • Reduce product damage
  • Improve handling efficiency
  • Maximise storage capacity
  • Streamline manufacturing and distribution processes

For more FAQs on automotive logistics equipment read here, or contact our team today.

What warranty do you provide?

We provide one year manufacture warranty on new ramps.

Have Chase’s ramps been certified?

All Chase ramps are manufactured in accordance with relevant standards and are CE / UK CA marked accordingly.

Do you offer training?

Yes and we highly recommend training for safety reasons. All training is carried out on your site by a qualified Chase Engineer and certificates are presented at the end of the course. See here for information on operator training.

What equipment is used in a loading bay?

Common components include dock levellers, loading ramps, dock lifts or scissor lifts, vehicle restraints, dock shelters or seals, industrial doors, and safety barriers. At Chase Equipment, we also supply ramp accessories such as hand rails and jacks for enhancing safety.

Why are loading bays important for warehouses?

Loading bays are essential because they act as the main transfer point for goods entering and leaving a warehouse. A well-designed loading bay improves operational efficiency, reduces loading and unloading times, minimises product damage, and enhances worker safety.

Question about loading bay maintenance support?

For information on our services contracts…

Read our page on services contracts here or get in touch with us today for our services.

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